Shipping Policy
We want to ensure that your shopping experience is as convenient and seamless as possible. To that end, we offer the following delivery policy:
Delivery Timeframes: We strive to process and dispatch orders as quickly as possible. Orders are typically processed within 1-2 business days.
Delivery Options: We offer various delivery options to suit your needs, including standard and express delivery. Standard typically takes 5-10 business days to arrive and express typically takes 3-5 business days. Please note that delivery times may vary based on your location, accurate timeframes are given at checkout based on your country.
Delivery Tracking: Once your order has been dispatched, we will provide you with a tracking number so that you can track the progress of your delivery. You can track your delivery by visiting the courier website.
Additional Information for Deliveries
We strive to keep you updated on the status of your international orders at all times. However, it's important to note that for some international deliveries, there may be a delay in receiving tracking information. This delay can last a maximum of 3 business days after placing your order.
Reason for Delay
The delay in tracking information is due to the specific routing and operational practices of our international delivery partners. These practices can affect how quickly tracking information becomes available to us and, subsequently, to you.
What This Means for You
Patience is Appreciated: We ask for your patience during this period. Rest assured, your order is on its way.
Updates Will Be Provided: As soon as tracking information becomes available, we will update you promptly, ensuring you can track your order's progress.
Our Commitment
We understand the importance of timely and accurate delivery updates. Our team is continually working with our delivery partners to improve and expedite the flow of information to you.
Assistance and Inquiries
Should you have any concerns or if your order's tracking information has not been provided after 5 business days, please feel free to reach out to us. Our customer service team is ready to assist you with any questions or updates regarding your international delivery.
Thank you for your understanding and patience. We are committed to ensuring a smooth and satisfactory delivery experience for all our international customers.
If you have any questions or concerns about our delivery policy, please do not hesitate to contact us.